Terms of Use

The information contained in this website has been prepared solely for the purpose of providing general information about Quality Inn Heritage on Lydiard, their partners and the services offered by them.

Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute any form of advice, recommendation, representation, endorsement or arrangement by Quality Inn Heritage on Lydiard.

The information presented is believed to be reliable but it's subject to change at any time without notice. Quality Inn Heritage on Lydiard. do not guarantee its completeness or accuracy. By accessing this website you agree that Quality Inn Heritage on Lydiard. will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the internet via web links from this site.

The copyright in the material contained in this website belongs to Quality Inn Heritage on Lydiard. Any person must not copy the site in whole or in any part of the material provided.

Privacy Policy

The Quality Inn Heritage on Lydiard, respects the privacy of your personal information and is committed to ensuring its proper collection, storage, use and disclosure.

Under no circumstances will Quality Inn Heritage on Lydiard sell or make available information to marketing agencies or similar parties who are not involved with Quality Inn Heritage on Lydiard.

• Opt out / removal from mailing list
• Information we collect
• Third party disclosure
• Third party links
• Cookies
• Information customers provide
• The purpose and usage of collected information
• Access and correction
• Complaints and enquiries

Opt out / removal from mailing list

Want to leave the VIP club? Fill in your details below.

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Information we collect

Our web server collects the following types of information for statistical purposes about visitors to the Quality Inn Heritage on Lydiard website:

• the number of users who visit the website
• the date and time of visits
• the number of pages viewed
• the country or region of users
• traffic patterns
• the address of the referring site

All of this data is anonymous and the Quality Inn Heritage on Lydiard will make no attempt to identify users or their browsing activities. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users.

Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through emails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, details such as your name, email address or information about what you like and do not like.

When booking accommodation online or paying for other services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery. Similarly, guests at our hotels and other individuals may provide information to Quality Inn Heritage on Lydiard.

The Quality Inn Heritage on Lydiard will not collect sensitive information about you such as details of your race, political beliefs, religion or health. However this may be required where we are providing you with specialised services (such as access requirements for a disability).

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Third party disclosure

All personal information collected by Quality Inn Heritage on Lydiard is only made available to those authorised individuals who need to handle that information for the purposes outlined in this policy. In some circumstances, personal information may also be disclosed outside Quality Inn Heritage on Lydiard.

For example, we may disclose personal information to third parties to whom Quality Inn Heritage on Lydiard contracts out specialised functions (such as mailing houses and printing companies). In such cases we will require an undertaking from such persons to comply with the National Privacy Principles and Information Privacy Principles and to not use the personal information for any purposes beyond the scope of our contract with them.

Personal information may also be disclosed to third parties only for the purpose of completing your transaction with us (for example, your credit card provider), providing the services you have requested (for example booking a tour for you) and for the purposes of associated administration (for example frequent flyer number and expenditure details will be sent to the relevant airline).

Quality Inn Heritage on Lydiard will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to individual or public health or safety.

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Third party links

Other companies, which may place advertising or links on the Site, may collect information about you when you view or click on their advertising or content through the use of cookies. Due to the technical operation of the Internet, Quality Inn Heritage on Lydiard cannot control this collection of information and accepts no responsibility for this collection, use or disclosure. You should contact these advertisers or content providers if you have any questions about their use of the information they collect.

Similarly, there may be links that will let you leave the Site. The use of information and/or privacy provided by the operator of a linked site as to any information you provide in accessing a linked site is in no way subject to this Privacy Policy. Quality Inn Heritage on Lydiard takes no responsibility for any privacy policies or practices of any web sites accessible from the site, whether or not such practices conform to privacy policies of those sites.

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Cookies

Some website's store, and so does www.heritageonlydiard.com.au, information in a small text file called a "cookie" on your hard disk.

Cookies contain information about you and your preferences. For example, if you enquire about rates and availability, the site might create a cookie that contains the details you entered. Or, it might only contain a record of which pages within the site you visited, to help the site customise the view for you the next time you visit.

Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your email name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

No other use is, or can be made of the information contained in these cookies, and there is no trace of individual sessions.

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Information customers provide

By knowing customer preferences, Rendezvous can more effectively and conveniently provide special offerings tailored to the requirements of our customers.

Depending on the service you are accessing, you could be asked at various times to provide information including, but not limited to, your name, email address or information about what you like and do not like. When requesting a booking online, we may request your credit card number to complete the reservation, or your mailing address to ensure delivery.

Visitors to the Site may choose to submit information to Rendezvous when they elect to:

• request a brochure
• request a reservation
• submit a question or comment via the Site's "Contact Us"
• apply to or request further information on any of the Quality Inn Heritage on Lydiard marketing programs
• apply for a job

The information you provide when you visit the Site is used to enhance the services offered on the Site and to personalise other special offers from Quality Inn Heritage on Lydiard, to provide you with products and services that we think will be of interest to you.

Quality Inn Heritage on Lydiard administers a number of marketing programs. Members of the general public may elect to participate in these programs and will be required to submit personal information through subscription forms, booking forms or requests for more information either through emails, response devices or other methods.

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The purpose and usage of collected information

the Quality Inn Heritage on Lydiard will not use your personal information for any purpose you would not reasonably expect us to. Your information may be used by Quality Inn Heritage on Lydiard to enable us to enhance our relationship with you, however it is your decision whether you wish to provide us with the information necessary for this service.

*Please note all personal information collected by Quality Inn Heritage on Lydiard will be used to ensure our marketing programs function properly, both from a functional and operational perspective and for planning and product development, to ensure that our marketing programs are tailored to suit your needs. The personal information collected is fundamental in order for you to participate in the various marketing programs. If you have chosen to receive news and deals online, this will be sent to your nominated email address, as well as other emails keeping you up-to-date about other products and services. If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. These offers may be based on information you have provided and on your history with us as a customer.

On termination of your participation in any of the Quality Inn Heritage on Lydiard programs, your contact details will be noted as closed and your details will be deleted from our databases.

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Access and correction

You have a right to seek access to information which Quality Inn Heritage on Lydiard holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.

If you wish to access your details held by Quality Inn Heritage on Lydiard please use the details below.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide our Privacy Officer with your request for correction (contact details are set out above). Any requests for correction will be dealt with promptly

*Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you properly. To do this, we may telephone you or require your current name and address (or any former addresses that may assist in identification) and a copy of a form of identification such as a current driver's license or passport. We will assume, unless you tell us otherwise, that your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. For legal and administrative reasons, Quality Inn Heritage on Lydiard may also store records containing personal information in its archives. You may seek access to the records held by Quality Inn Heritage on Lydiard which are not current records, but if you do so, we may charge you for the cost of providing access.

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